What information does Thorbeckes Athletic Club collect: We collect two types of information when you visit our Website(s) or you do business with us via any medium: personal information and Non-Personal information.
Personal Information: We specifically request personal information from you at certain points on and off our Website(s). For example, when you sign up for our newsletter, subscribe to our Website(s), or when you purchase an item or service, we collect personal information to complete the transaction. Payment info is only collected when necessary to complete a purchase and is never collected during email newsletter signup. This information may include, without limitation, your name, shipping and billing addresses, telephone number, email address, and credit card information. If you apply to join our Affiliate Program, we may collect information about your business, including, without limitation, your (or your organization’s) name, email address, street address, telephone number, tax identification number, and information about your Website (e.g., the URL, the number of unique users and page views, the demographics of your user base, etc.). From time to time, we may also request personal information about you and your interests in surveys, contest entry forms, or in other ways. You may always choose not to provide us with your personal information; however, this may limit our ability to provide you with a specific product or service or to offer you personalized content.
Type of Data Collected
Personal Data: While using our services, searching our website(s), accessing our products we may ask you to provide us information that can be used to personally identify you. This may include, but is not limited to:
- Email Address
- Phone Number
- Address, State, Province, Zip/Postal Code, City, Country
- Business Website
- Business Address, State, Province, Zip/Postal Code, City, County
- Company/Business Name
- Business Information (Company Size, Financial Data, and other information pertaining to your business)
Non-Personal Information: When you visit our Website(s), we also collect Non-Personal information, such as your IP address, which is a number that can be used to identify your location and Internet Service Provider. We may also collect the URL from which you came to our Website(s) and the URLs visited on our Website(s). A URL is the full address of a Website page, which may contain some personal or identifying information about the person who is viewing it.
This may include, but is not limited to:
- Internet Protocol Address
- Browser Type
- Browser Version
- The Pages You Visited
- Date and Time of Your Visit
- Time Spent on Pages
- And other diagnostic data
How we use or disclose the information we collect: In collecting your personal information, we aim to provide you with a more customized experience. This information lets us provide services and features that we think are more likely to meet your needs. Of course, users may be able to use our products or services or browse our Websites without providing any personal information, but once you give us this personal information, you are not anonymous to us. Below you’ll see how we plan to use the information we have collected.
- We use your personal information to process your requests via customer support, fulfilling our commitment, and delivering our product and/or services
- To communicate to you via email or other forms of communications with marketing or promotional materials, news, updates, special offers, content, events, and other information we believe you will be interested in
- We might also contact you to see if you are interested in participating in market research regarding Thorbeckes Athletic Club
- On occasion, we may also contact you about products or services outside of Thorbeckes Athletic Club that we think you will find useful (In those cases, we do not transfer your personal data)
- To improve our business and services, including, but not limited to, improving the features of our Website(s)
Thorbeckes Athletic Club will never sell your information to any third party services.
Information We Obtain from Other Sources: We may collect information about you from other sources, including through interactive applications (such as mobile devices/applications and third-party services) and from commercially available sources (such as data aggregators and public databases). For example, if you access third-party services (such as Facebook Connect) through or in connection with our Website(s), we collect information available about you through those services, including, but not limited to, Personal Information as well as publicly observable data, such as activities on blogs, videos, and other online postings.
Information about Children: We do not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently obtained personal information on a child under the age of 13, that information will be deleted from our systems. Thorbeckes Athletic Club encourages parents to go online with their kids, to talk with their kids about internet safety, and how their internet use can impact them in real life.
Customer Service Issues and Contacts: We may use your personal information to contact you in response to customer service complaints you have submitted, to address a problem affecting your use of a product or service, or to verify information concerning a transaction.
Transaction Processing: When you make a purchase, we may need to provide personal information, including information such as your shipping address, billing information, telephone number, and credit card information, to third parties, including product manufacturers and shipping companies, as necessary solely to complete the transaction.
Legal Requirements: We may, in our sole discretion, disclose personal information when we deem necessary or appropriate to law enforcement or other entities or third parties as required by law or to protect our rights or the rights of others, to prevent harm to persons or property, to fight fraud, identity theft, or otherwise to comply with the law or legal process, to respond to claims, to protect our systems and customers, to ensure the integrity and operation of our business and systems, or to protect the rights, property, or safety of Thorbeckes Athletic Club and its employees or others.
Business and Accounting Disclosures: We may also disclose non-identifying transaction information to third parties for the purpose of accounting and record keeping. We may also disclose aggregate user data or Non-Personal information in order to describe our services to prospective business partners, advertisers, and others, but will do so only in a form that does not identify individual users.
Third-Party Tools/Services: At various points and pages on our Website(s), you may be able to access or utilize tools and/or services offered by or in conjunction with third parties, including tools and services in connection with third-party “social media” and other sites that would allow personal information to be transferred to such third parties (for example, Facebook Connect). These third parties have separate data collection and privacy practices independent from ours, and thus Thorbeckes Athletic Club cannot be responsible for their policies or activities. Please contact those third parties directly if you have questions about their privacy policies.
Other Disclosures: Occasionally, we may disclose personal information in other circumstances, but we will only do this if we have explained at the time we collect the information the purpose for which it will be disclosed.
Security: Thorbeckes Athletic Club uses industry-standard security measures in place to protect the loss, misuse, and alteration of the information under our control, and we make good-faith efforts to store your personal information in a secure operating environment. Unfortunately, no data transmission over the Internet can be guaranteed to be absolutely secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us or our online products or services, and you do so at your own risk.
Other Websites: Links On our Website(s) and in communication with you, we may include links or referrals to businesses and Web sites operated by our business partners, affiliates, advertisers, and others. These third parties have separate data collection and privacy practices independent from ours, and thus Thorbeckes Athletic Club cannot be responsible for their policies or activities. Please contact those third parties directly if you have questions about their privacy policies.
Users Based Outside of the USA: Like almost every Website and business, Thorbeckes Athletic Club and its Website(s) may be accessed by an international audience. By visiting any of our Website(s) and providing us with data, you acknowledge and agree that your personal information may be processed for the purposes identified in this policy. In addition, such data may be stored on servers located in the United States of America or otherwise outside your resident jurisdiction; such jurisdictions may have less stringent privacy practices than your own. By providing us with your data, you consent to the transfer of such data.
Changes to This Policy: This policy may change from time to time. If we make any substantive changes to the policy in the future with regard to how we use your information, we will post those changes on our Website(s) in this location together with the date of the last update. Your continued business relationship or use of the Website(s) after the changes are posted constitutes your agreement to the changes, both with regard to information we have previously collected from you and with regard to information we collect from you in the future. If you do not agree to the changes, please discontinue your use of our Website(s) or business relationship with us.
Last updated and effective January 1, 2019.